Calls overwhelm disability benefits call centers

Jennifer E. Engen

In summary Calls to California’s Employment Development Department disability insurance call centers surged to 12 times their normal volume in late 2021 and early 2022 as the department dealt with fraud. Many went unanswered, leaving some Californians in the lurch for months. Christina Cedillo has a sticky note on her […]

When is a condition ‘chronic’ and when is it a ‘disability?’ The definition can determine the support you get

Jennifer E. Engen

by Elizabeth Kendall, Connie Allen, Kelsey Chapman and Maretta Mann, The Conversation “Chronic conditions” and “disability” are not just words. They can determine the funding and supports we can access, how we’re treated and how we feel about ourselves. For population data purposes, disability is defined as a limitation or […]

The Practice | Global Disability Cause Lawyering

Jennifer E. Engen

Disability cause lawyers have long played an important role in the global disability rights movement. Some scholars have defined disability cause lawyers as lawyers who spend a significant amount of their professional time designing and bringing cases that seek to benefit various categories of people with disabilities and who have […]

Defining The Disability Economy (Part I)

Jennifer E. Engen

Malcolm Gladwell’s popularizing of the idea of “Desirable Difficulty” helps to frame the concept of … [+] the modern Disability Economy within the daily business conversation (Photo by J. Kempin/Getty Images) Getty Images Throughout numerous articles, Mindset Matters has referred to the term Disability Economy to represent a larger vision […]